Shipping Policy
Thank you for shopping at ajeha.co.in. Below are the terms and conditions that constitute our Shipping & Delivery Policy.
Order Processing Time
- All orders are processed within 1 to 2 business days (excluding weekends and public holidays) after receiving your order confirmation email.
- You will receive a notification email/SMS with tracking details once your order has shipped.
Shipping Rates & Delivery Estimates
- Standard Delivery: Delivered within 3 to 7 business days across major metro cities and standard pin codes in India.
- Remote Locations: May take 7 to 10 business days.
- Shipping Charges: We provide Free shipping on all orders
Shipment Confirmation & Order Tracking
- As soon as your order is dispatched, you will receive a tracking link via email and SMS to track your shipment in real-time.
Cash on Delivery (COD)
- Cash on Delivery (COD) is available across selected pin codes in India.
- Optional: A nominal COD convenience fee may apply at checkout.
Delays & Delivery Issues
- While we strive to deliver on time, unforeseen delays may occasionally occur due to extreme weather, regional logistics strikes, or festive rush.
- If your order is significantly delayed, please contact us at [email protected] with your Order ID, and we will expedite the resolution with our courier partner.
Damaged or Lost Packages
- If your package arrives visibly damaged or tampered with, please do not accept the package or capture photo/video proof and contact us immediately within 48 hours at [email protected].